OUR NEW BUSINESS AS USUAL

We have also implemented extra measures to ensure your continued safety.

Here’s what we’re doing in the restaurant and for our teams.

  • All our staff are wearing facemasks and we ask that all guests wear them as well until they’re seated at their table.
  • In line with Government advice, we are now taking contact details from all guests entering the restaurant for track and trace purposes.
  • We’ve carried out a full risk assessment.
  • All employees’ temperatures are checked and recorded for 7 days prior to returning to work, and checked each day upon arrival.
  • Adapted shift patterns to allow our teams to return to work safely.
  • New seating arrangement in line with Government social distancing rules.
  • A professional deep clean every night.
  • All tables and chairs are fully cleaned after use.
  • All menus and condiments are cleaned prior to use.
  • A dedicated employee committed to ensuring all health and safety is to the highest standard.

And here’s how you can help.

  • Some queuing is inevitable, of course, and your patience is appreciated. We’ll have someone to greet you as you arrive and look after you while you wait.
  • We kindly ask you to amend your reservation if you are showing any symptoms. Please re-book with us once self-isolation has taken place.
  • Your temperature will be checked on arrival.
  • Observe social distancing at all times.
  • Menus will be disinfected but you can view the menu online with your smartphone.
  • Hand sanitisers are available at reception, on your table and in the bathroom.
  • It is the responsibility of guests to ensure they are adhering to the Government guidelines

Thank you for your support and commitment to working together to reduce the spread of COVID-19. Please remember your health and safety is absolutely paramount to us.

TheIvyStAlbans